Privacy Policy

Introduction

linskuppe GmbH ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

This policy applies to all personal data we collect through our website, services, and other interactions with you. By using our website or services, you agree to the collection and use of information in accordance with this policy.

Data Controller Information

The data controller responsible for your personal data is:

Data We Collect

We collect and process various types of personal data when you interact with our website and services. The data we collect includes information you provide directly to us and information we collect automatically through your use of our services.

Information You Provide

• Contact information (name, email address, phone number)
• Company information (company name, job title)
• Project requirements and specifications
• Communication preferences
• Any other information you choose to provide in forms or communications

Information We Collect Automatically

• IP address and location data
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our website
• Referral sources and website navigation patterns
• Cookies and similar tracking technologies (see our Cookie Policy)

How We Use Your Information

We use your personal data for various purposes based on different legal grounds. Here's how we use your information and the legal basis for each use:

Service Provision (Contract Performance)

• Providing software development services
• Project management and communication
• Customer support and technical assistance
• Processing payments and managing accounts

Communication (Legitimate Interest)

• Responding to enquiries and requests
• Sending service-related notifications
• Providing project updates and progress reports

Website Improvement (Legitimate Interest)

• Analysing website usage and performance
• Improving user experience and functionality
• Ensuring website security and preventing fraud

Legal Compliance (Legal Obligation)

• Complying with applicable laws and regulations
• Maintaining records as required by law
• Responding to legal requests and court orders

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal data to third parties without your consent, except in the following circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating our website and providing our services
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction

All third-party service providers are contractually bound to protect your personal data and use it only for the specified purposes.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations. Our data retention periods are as follows:

• Contact Information: Retained for up to 3 years after last contact unless you request deletion
• Project Data: Retained for the duration of the project plus 7 years for legal and warranty purposes
• Website Analytics: Anonymised data retained for up to 26 months
• Marketing Data: Retained until you withdraw consent or up to 3 years of inactivity

After the retention period expires, we will securely delete or anonymise your personal data unless we are required to retain it for legal reasons.

Your Rights

Under the General Data Protection Regulation (GDPR) and applicable data protection laws, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Request limitation of processing under specific conditions
• Right to Data Portability: Receive your personal data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent for processing based on consent at any time

To exercise any of these rights, please contact us using the information provided in the contact section below. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection and security
• Secure hosting and backup procedures

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to using industry-standard security measures.

International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). In cases where we need to transfer data outside the EEA, we ensure appropriate safeguards are in place, such as:

• European Commission adequacy decisions
• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules or certification schemes

We will inform you of any international transfers and the safeguards in place to protect your data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyse website usage. For detailed information about our use of cookies, please refer to our Cookie Policy.

You can manage your cookie preferences through your browser settings or by using our cookie consent banner when you first visit our website.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us using the following information:

You also have the right to lodge a complaint with the relevant data protection authority if you believe your data protection rights have been violated. In Germany, this is the Federal Commissioner for Data Protection and Freedom of Information (BfDI).